My name is Tim Kocher. My career in Sales, Customer Service, and Marketing spans more than 25 years. As you can imagine, I have some opinions on best practices and supporting technologies in both sales and marketing at this point. I am also a collector of thoughts on these subjects and I wanted to have a forum to share some of the best I’ve found with you. Feel free to connect:
LinkedIn: http://www.linkedin.com/in/timkocher
Twitter: http://twitter.com/tim_kocher
Customer Experience Mashup 
I would like to receive notifications/posts via email.
Thanks, Kelly! I am a huge devotee of RainToday and Wellesley Hills Group (just check my posts for references!). I’ll get you on the email notification list. Love to connect with you on getting you your BlogRoll. Can we discuss? -Tim
Hi Tim! Very well written blog. I’ve mailed you on linkedin.